Post by account_disabled on Nov 25, 2023 8:23:18 GMT
La Banque Postale is authorized by the CNIL (National Commission for Information Technology and Liberties) to use voice biometrics to secure its customers' payments.
When paying online with their bank card, the bank B2B Email List will verify the customer's identity based on a standard phrase that they have previously recorded and which will be used for their voice identification. The system will be effective this summer. The objective is to combat fraud. The system is called Talk to Pay.
It was tested by 600 people in the street, in the office, in a low voice, while shouting, in case of loss of voice, if you have a cold, welcomes Aurélien Lachaud, the director of development of payment markets at the Bank Postale, cited by France Info. This system is a first in France and it took a lot of time to develop at Banque Postale, which persisted in making it work.
Voice authentication triggered from the web browser
When the user makes an online purchase by bank card, the online payment form is displayed, the LBP Pay (La Banque Postale Pay) extension, previously installed by the customer on their internet browser, opens automatically.
The client then triggers the voice authentication mechanism from this extension. A call is made on his mobile phone. The client speaks the authentication phrase.
Once the speaker is identified as the card holder, the extension generates the single-use cryptogram of the card and automatically fills in the payment form: the card number, its expiry date and the CVV for use unique are entered. The customer validates their payment online.
4 years to achieve general public deployment at Banque Postale
The CNIL has just given the green light to the use of voice biometrics for Banque Postale in remote payment. We can salute the stubbornness of the bank's managers on this project.
This obstinacy was welcomed by Philippe Wahl, president of the Post Office, at the end of 2015, showing through his attitude that putting it on the market had not been a smooth ride, and that we had to hang on.
La Banque Postale has been working on this project since 2012, with the company “Talk to pay,” a subsidiary of PW Consultants. Talk To Pay developed its solution based on voice recognition, in partnership with the Institut Mines Telecom.
The CNIL agreement devotes several years of joint work on the use of voice biometrics as a means of authentication to make remote payments, points out the bank.
La Banque Postale had obtained an initial agreement from the CNIL to begin an experimentation phase with 650 employees and customers who are members of its LAB Client. This first step validated the reliability of biometric technology and the interest shown in this payment service by users.
In practice, when paying remotely, the customer receives an automatic call on their mobile phone. He says an authentication phrase, which triggers the automatic filling of the bank card payment form by generating a random cryptogram.
According to Banque Postale, Talk to Pay has the advantage of offering an optimized purchasing process and working on all merchant sites. Voice becomes the password to secure all online purchases.
The voice recognition payment system, called “Talk to Pay”, is the result of three years of Research & Development and extensive work on securing biometric data.
The solution received approval in June 2015 from GIE Cartes Bancaires. Talk to Pay aims to strengthen the security of remote purchases with a bank card by dynamically generating a random cryptogram for each payment transaction in order to reduce the risk of “phishing”.
This cryptogram is only communicated after strong authentication of the customer who receives an automatic call on their mobile phone and pronounces an authentication phrase. The solution provides a strong level of security for remote payments in accordance with the Payment Services Directive 2 (PSD2), indicates the bank.
On the merchant site side, to pay for purchases on the internet, the customer no longer has to enter their card details. The browser extension automatically detects and fills out the site's payment form.
The service also reduces the risk of fraudulent use of the card following loss or theft of the medium, its visual cryptogram being deactivated and the dynamic cryptogram having to be generated after authentication of the legitimate holder.
When paying online with their bank card, the bank B2B Email List will verify the customer's identity based on a standard phrase that they have previously recorded and which will be used for their voice identification. The system will be effective this summer. The objective is to combat fraud. The system is called Talk to Pay.
It was tested by 600 people in the street, in the office, in a low voice, while shouting, in case of loss of voice, if you have a cold, welcomes Aurélien Lachaud, the director of development of payment markets at the Bank Postale, cited by France Info. This system is a first in France and it took a lot of time to develop at Banque Postale, which persisted in making it work.
Voice authentication triggered from the web browser
When the user makes an online purchase by bank card, the online payment form is displayed, the LBP Pay (La Banque Postale Pay) extension, previously installed by the customer on their internet browser, opens automatically.
The client then triggers the voice authentication mechanism from this extension. A call is made on his mobile phone. The client speaks the authentication phrase.
Once the speaker is identified as the card holder, the extension generates the single-use cryptogram of the card and automatically fills in the payment form: the card number, its expiry date and the CVV for use unique are entered. The customer validates their payment online.
4 years to achieve general public deployment at Banque Postale
The CNIL has just given the green light to the use of voice biometrics for Banque Postale in remote payment. We can salute the stubbornness of the bank's managers on this project.
This obstinacy was welcomed by Philippe Wahl, president of the Post Office, at the end of 2015, showing through his attitude that putting it on the market had not been a smooth ride, and that we had to hang on.
La Banque Postale has been working on this project since 2012, with the company “Talk to pay,” a subsidiary of PW Consultants. Talk To Pay developed its solution based on voice recognition, in partnership with the Institut Mines Telecom.
The CNIL agreement devotes several years of joint work on the use of voice biometrics as a means of authentication to make remote payments, points out the bank.
La Banque Postale had obtained an initial agreement from the CNIL to begin an experimentation phase with 650 employees and customers who are members of its LAB Client. This first step validated the reliability of biometric technology and the interest shown in this payment service by users.
In practice, when paying remotely, the customer receives an automatic call on their mobile phone. He says an authentication phrase, which triggers the automatic filling of the bank card payment form by generating a random cryptogram.
According to Banque Postale, Talk to Pay has the advantage of offering an optimized purchasing process and working on all merchant sites. Voice becomes the password to secure all online purchases.
The voice recognition payment system, called “Talk to Pay”, is the result of three years of Research & Development and extensive work on securing biometric data.
The solution received approval in June 2015 from GIE Cartes Bancaires. Talk to Pay aims to strengthen the security of remote purchases with a bank card by dynamically generating a random cryptogram for each payment transaction in order to reduce the risk of “phishing”.
This cryptogram is only communicated after strong authentication of the customer who receives an automatic call on their mobile phone and pronounces an authentication phrase. The solution provides a strong level of security for remote payments in accordance with the Payment Services Directive 2 (PSD2), indicates the bank.
On the merchant site side, to pay for purchases on the internet, the customer no longer has to enter their card details. The browser extension automatically detects and fills out the site's payment form.
The service also reduces the risk of fraudulent use of the card following loss or theft of the medium, its visual cryptogram being deactivated and the dynamic cryptogram having to be generated after authentication of the legitimate holder.